Your Privacy Matters
We respect your privacy and are committed to protecting the information you share with Noble Spareparts when you browse our website, request information, or place an order.
Noble Spareparts ("Noble Spareparts," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, protect, and handle personal information when you use our website, purchase automotive parts, contact our team, or otherwise interact with our services.
By using our website, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of the website.
1. Information We Collect
We may collect information that you provide directly to us when you use our website or communicate with us.
Information You Provide
- Name and contact information
- Email address and telephone number
- Billing and shipping information
- Information submitted through contact or parts request forms
- Vehicle information, including make, model, year, VIN, or part number when provided for fitment or parts assistance
- Information associated with your orders and customer-service requests
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, pages visited, referring pages, approximate location information, and information about how you interact with our website.
2. How We Use Your Information
We may use the information we collect for purposes including:
- Processing and fulfilling orders
- Providing shipping and order updates
- Responding to customer inquiries
- Helping customers identify suitable automotive parts
- Verifying product and vehicle fitment information
- Providing customer support
- Processing payments through authorized payment providers
- Improving our website, products, and services
- Detecting, preventing, and addressing fraud, unauthorized activity, or security issues
- Complying with applicable legal and regulatory requirements
3. Information Sharing
We do not sell your personal information simply because you visit or purchase from our website.
We may share information when reasonably necessary to operate our business and provide services to you. This may include sharing information with:
- Payment processors and financial service providers
- Shipping and delivery providers
- Website hosting, security, analytics, and technology service providers
- Professional advisers where necessary
- Government authorities or law-enforcement agencies when required by law
Service providers that process information on our behalf may only use that information as necessary to provide their contracted services or as otherwise permitted by applicable law.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to help us operate the website, remember preferences, understand website traffic, improve functionality, and measure the effectiveness of our marketing.
Some cookies may be placed by third-party services that provide analytics, advertising, payment, security, or other website functionality.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.
5. Payments & Transactions
Payments made through our website may be processed by third-party payment providers. Depending on the payment method selected, payment information may be collected and processed directly by the applicable payment provider.
Noble Spareparts does not need to store complete payment-card information when that information is handled directly by an authorized payment processor.
Payment providers may have their own privacy policies and terms governing the processing of payment information.
6. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. You should therefore understand that no internet-based service is entirely risk-free.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business and transaction records, resolving disputes, preventing fraud, enforcing agreements, and meeting applicable legal obligations.
8. Your Privacy Rights
Depending on where you live and the laws that apply to you, you may have certain rights concerning your personal information.
These rights may include the ability to request access to, correction of, deletion of, or information about certain personal data we hold about you.
If you would like to make a privacy-related request, please contact us using the information provided at the end of this policy. We may need to verify your identity before completing certain requests.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, services, payment providers, social platforms, or other external resources.
These third parties operate independently and may have their own privacy policies. Noble Spareparts is not responsible for the privacy practices or content of websites and services that we do not operate.
We encourage you to review the privacy policy of any third-party service before providing personal information.
10. Children's Privacy
Our website is intended for general audiences and is not directed toward children. We do not knowingly request or collect personal information from children in circumstances where such collection is prohibited by applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
When we make changes, we will update the "Last Updated" date at the beginning of this page. We encourage you to review this page periodically to remain informed about how we handle personal information.
12. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, you can contact Noble Spareparts using the information below.